Major Immigo Update – Applicant Profile and Questionnaires

We are pleased to say that some major new features have just been launched in Immigo, as follows:

Immigration Docs Tab on Applicants Profiles

There’s a new tab on Applicant profiles called Immigration Docs, which means you can now store and see Issued Documents on the Applicant level (as well as Case level). This tab also has a Nationalities section for passport details (replacing the previous “Nationalities” tab on Applicants) and a new section for Immigration Statuses.

More About Issued Documents on Applicants

Issued Documents can now be stored in their own section in the new Immigration Docs tab on the Applicant profile.  Documents listed here can be linked to Cases (click the “shared box” on the right column of the Issued Document ID).  Additionally, issued documents obtained during a Case and listed on a Case can be shared to the Applicant profile.

Issued Documents can also now be versioned, so if you obtain a renewed residence permit or visa for someone, you can add that as a new version with a new expiry date (click Edit in the Version column), rather than creating a new issued document ID.

More About Immigration Statuses

  • You can list an Applicant’s immigration status in any country by clicking the “+New Status” button.  Select the person (principal applicant or dependent family member) and the country the status applies to, and choose the correct immigration status from the drop down menu.  You can tie a status to a particular Issued Document (e.g. a person may have an immigration status of “visitor” and this may be tied to an Issued Document “Visitor Visa”).
  • Use the “Max Stay Ends” field to indicate if an immigration status has an end date (i.e. maximum duration of stay including renewals – is there a date when the Applicant must either leave the country or change to a new immigration status?).
  • The Immigration Statuses also display in the Applicant library for quick reference, so you can easily see key dates.
  • Immigration Statuses feed through to the Timing tab of the Case so you can quickly see your deadlines (if processing a renewal or a change of status).

Supporting Documents on Applicants Profiles

The “Documents” tab on the Applicant profile is now called “Supporting Docs” to signpost where to keep things like CVs, degree certificates and marriage certificates (all supporting documents) and where to keep things like work permits, residence permits and visas (all immigration documents).

New Questionnaires

Immigo now enables you to send Questionnaires for gathering additional information on Cases, Applicants, and Companies, to ask clients to complete data such as travel history, resume, addresses and more directly via an online form.  You’ll notice tabs for these on the Case/Applicant/Company profiles and also in the Questionnaires section itself.

Uploading Files to a Questionnaire

Immigo now also makes it possible for you to upload files into a Questionnaire when submitting it.  Clients can upload copies of documents, previous travel visas and permits, and so on, via the online User Portal.

Have fun and as always, let us know your feedback!